Awful! Stay away from this store and company. They have had us signing contracts illegally for years (which we just found out today) and there is always an issue with them. Although the reps are kind, their business tactics are unprofessional and they ALWAYS put the blame on someone else. Just because you're a salesperson, should not give you the ok to be a liar...and when a binding contract is done "illegally" and those are the words coming from the manager herself--not ok.
This store is terrible! Safe yourself heart ache and run fast as you can away from them. I was talked into renewing my contract to get 2 new phones because I was guaranteed that my monthly bill would be lower than I was already paying and I wouldn't have to pay for the phones. I didn't need a new phone but was talked into it for a cheaper bill. When my bill came it was $80 higher! I called repeatedly about this and was told they would call right back. After a month of no answers, I received a text from the store at 11pm!!! I was told there was nothing they could do. I would just have to pay it. Called the actual US Cellular customer service and they were appalled by this store. After working with them for an hour to try to fix the mess the store caused, we were able to lower the bill some but I still end up having to pay $1300 for phones I didn't need! Will never step foot in this store again!
U S Cellular Authorized Agent B H Computers is a US Store based in Maryville, Tennessee. U S Cellular Authorized Agent B H Computers is located at 2314 Market Place 411, Maryville, TN 37801, USA.
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