This place is a joke. Repair shop is horrible. Basically unless u know the people personally, don't take your equipment there. Took trimmer to get gas leak fixed. Was told 1 day. A week later I pick it up and it still leaks gas. And they were not willing to repair it correctly for free after I paid the 1st bill. Go to Blount lawn and garden, commercial cutters, or Co-op.
Very professional and timely. I live an hour away and they came to pick up my mower since I had no way to haul it. Great customer service and great products. I always see the staff going out of their way to help customers. Wouldn't go anywhere else.
Friendly and helpful staff. Their product selection is very impressive and the showroom floor is clean and organized. They offer full service for the products they sell and power equipment purchased elsewhere. They answered all of my questions and concerns and made my purchasing experience fast and simple. I would recommend anyone looking for quality mowers and power equipment make Broadway Outdoor Power your first stop!
I would not buy anything from this business. A good friend bought a new sthil chainsaw and first time he tried to remove the bar both nuts where seized to the point that it screwed both studs out of the plastic housing, he then took the saw back and they accused him of crossthreading the nut which he had never been able to remove and that they would not fix it his best bet would be to buy another new saw .I suggested he take it to a reputable dealer,he did and this dealer informed him that the bar was installed with the incorrect nut ,which was done by Broadway outdoor power equipment, the other dealer he took it took give him some oversized studs and correct nuts and also informed him that that wasn't the first time they had to correct this business mistakes.if you need sthil equipment or parts save yourself allot of trouble and just go to co-op.
I bought an MS311 chainsaw brand new but it kept overheating. Robert and his team at Broadway reached out to Stihl directly on my behalf and was able to get the chainsaw replaced under warranty. It's hard to find ANYBODY who will take care of their customers after the sale. I will be dealing directly with Robert for my future equipment purchases and maintenance. Five stars and more!!
Broadway Outdoor Power Equipment is a US Store based in Maryville, Tennessee. Broadway Outdoor Power Equipment is located at 2017 E Broadway Ave, Maryville, TN 37804, USA.
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