I'm filling a formal complaint also, no one should be treated this way
The men and women who work at this facility are amazing....
This place has gone down hill.
Now I never go to an er . 2 yrs ago I went here for an injury and they were wonderful.
Taken to their ER after a safety check. After waiting in a locked room alone for hours, I was reviewed by a therapist (young lady in her early 20s) and given the option of "volunteering" to go to their psych ward or being committed to a mental health facility. After being lead to believe I would be evaluated and released the same day, I was kept for three nights and not allowed to leave. The nurses were nice, but the counelors were condescending and at times rude. They reminded me of those clueless substitute teachers in school who just played videos for the class. I didn't feel as though they cared about me. And after hearing of similar experiences from other patients, it's obvious they do not. I will never go back, nor will I ever recommend this hospital.
The worst experience I've ever had. Went in with a real medical issue, and was completely dismissed.I work in medical field. I had swollen glands in my neck, with a bad head ache, really high fever. Dr did head ct which was clear, and discharge me, no blood work, no iv, ect. Dr admitted I probably had an infection but go to my PC tommow. No antibiotic s eighter. So I just wasted my hard earned money for nothing to receive a bill for nothing . I'm not done with this complain eighter.
The best ever!!!! Great food healthy and tasty. Kim in ICU treated me lovingly and respectively. Good as a vacation clean facility. Friendly nurses and staff. Almost hated leaving. Also in ICU. Trea and Stephanie we're good to me please let others know about. Their excellencr
Sitting here waiting for a doctor or patient advocate for hours. Nurses have been good but no one has been able to contact the doctor (who is in the hospital somewhere) for more than 5 hours. So we have tried to call patient advocate office/find there office but no one in the whole hospital knows where this office is or even can tell me a location. Went to guest services where it should be and they said they can not get ahold of the lady either that is working today. This is unacceptable and should be addressed to the medical board. I would recommend not to come to Blount memorial hospital.
Blount Memorial Hospital is a US Hospital based in Maryville, Tennessee. Blount Memorial Hospital is located at 907 E Lamar Alexander Pkwy, Maryville, TN 37804, USA.
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